Peace of Mind for Ultimate Serenity Members
We understand you (or your family members) may be in a COVID-19 high-risk category or need to delay your return for other reasons during these unprecedented times. If you need to cancel your membership, please email [email protected]. We automatically held all membership auto drafts and did not charge members in April, May, or June. Serenity Now reopened July 15th and member auto drafts resumed July 1.
Expirations of unused member sessions auto drafted Jan 1-March 1 are automatically extended through August 31st. If you are unable to redeem these sessions by August 31st, please send us an email. We can convert the dollar amount of your prepaid credit towards regular-priced sessions or gift certificates for yourself or others (valid for 3 years from the original auto draft).
Members who cancelled March 2020 or later may rejoin through August 31. Resuming your monthly auto draft by September 1 ensures you’ll continue receiving current member rates through December 31, 2020.
We discontinued our Ultimate Serenity Membership
option for new members as of December 31, 2019.
We are no longer signing up new members but can provide
you with relief from chronic pain and stress at our regular rates.
All members as of 12/31/2019 were grandfathered in with current membership rates through 12/31/2020 with an updated signed agreement form. The agreement required auto drafts remain active each month (and paid in full by the 10th of the month in the event of a credit or debit card declination on the 1st) to continue receiving member rates. We modified this policy in light of COVID-19 as detailed above.