Our online scheduling button allows you to book your next session with confidence according to our therapists’ real-time availability. When you click the “Online Scheduling” button you will be redirected to our encrypted online scheduling portal where you can choose your service and find the time and therapist that works best for you. To read our appointment policies, or to find a map with our location, please scroll below.
If the time you want is booked and you would like to be placed on our cancellation list, please call our studio at 704-465-5527. You can also call us at that number if you would prefer to book by phone or for other service-related matters and questions. If you reach our voice mail, please leave a message. Messages received during business hours will be returned same-day; messages received after-hours will be returned the following day.
Many of our clients like to schedule using our convenient mobile app. You can find the app download links in the Apple App Store and Google Play buttons below.
Policies & Procedures
In our desire to be effective and fair to all clients and our therapists, the following policies are honored:
Credit Card on File
- We require a credit card on file or a valid gift certificate number to schedule appointments. All credit card data is encrypted by MindBody, our online scheduling system.
24 Hours Notice for Cancellations/Reschedules
- If you provide less than 24 hours notice for a cancellation or reschedule, you will be charged the full service amount the day of your scheduled appointment. Do not provide notice via email. Notify us by calling 704-465-5527. If you reach our voicemail, leave a message and you will not be charged provided your voicemail is left prior to the 24 hour window.
- If you forget or consciously choose to miss your appointment, you will be considered a “no-show” and you will be charged the full service amount the day of your scheduled appointment.
- If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the full session.