Real Time Scheduling
The link below gives you access to REAL TIME scheduling information for all therapists’ schedules. Couples Massages can only be booked by calling 704-465-5527 so we can ensure the couples room is available.
If the time you want is booked and you would like to be placed on our cancellation list, please call 704-465-5527. If all therapists are in session and unable to take your call, please leave a voicemail and someone will return your call as soon as possible. Voicemails received after 5pm on weekdays and after 4pm on weekends may not be returned until the following morning.
We do require a credit card on file to book an appointment. Your card will not be charged until after your session or in the event of a late cancel with less than 24 hours notice or a no show (see policy below).
If you are booking from a computer, click the Online Booking link below to create a MindBody account. This will allow you to book appointments and purchase gift certificates.
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients and our therapists, the following policies are honored:
Credit Card on File
- All clients must have a credit card on file in our encrypted system in order to book an appointment. Credit cards will not be charged until after the service unless the client gives less than 24 hours notice for a cancellation or “no shows”.
- 24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount will be charged or billed the day of your scheduled appointment.
- Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment the day of their scheduled appointment.
- If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
We look forward to serving you in Health!